Kirby Insurance Agencies Ltd — Insurance Agency in Mission

Reviews of Kirby Insurance Agencies Ltd

• Anna

  Added 2016.09.20

  I kept returning to this particular insurance business because it's conveniently located, but I'm usually on the verge of tears by the time I leave.
• Piper

  Added 2016.05.17

  Hey - I also work in the service industry and get that when your nearing the end of the day you're ready to go home- but as a client, being treated like an inconvenience is insulting and embarrassing.
• Christopher

  Added 2016.05.12

  When I was finally invited to sit down, I was given the distinct impression that the agent had absolutely zero desire to assist me, and in fact it seemed she was looking hard for reasons NOT to assist me.
• Ariana

  Added 2016.03.22

  Usually I wouldn't pay attention to an unfriendly service associate , but almost losing so much money has left a very bitter taste.
• Jacob

  Added 2016.01.31

  There were 2 employees working, one remained in an office at the back and did not come out while the other employee finished with the clients she was assisting.
• Sophie

  Added 2016.01.20

  THEY ARE THE BEST. I have been using Kirby for 15 years and have had no problems what so ever. Every year they have made sure my house ins. is the most reasonable. They have always made sure the ICBC stuff was explained and we got the best deal on our two cars. Sorry to be having to move out of town
• Lincoln

  Added 2015.12.18

  I have a total of 3 vehicles in my household and can guarantee that we will not be returning to Kirby Insurance based on the treatment I received this evening.
• Lillian

  Added 2015.09.20

  And heaven forbid you try to approach a service desk before someone has acknowledged you!
• Penelope

  Added 2015.07.01

  One time I was about to be charged $50 extra a month because the lady didn't double check my insurance discount with ICBC. That's $600 a year. I went to another insurance agency and they sorted it out.
• Mason

  Added 2015.02.09

  I work till six on weekdays so I rushed to get to the agency before they closed at 7, this time with my papers and the plates in hand.
• Hazel

  Added 2015.01.07

  I attended this agency on the weekend with my insurance papers and was advised that in order to make the changes I wanted to make to my insurance I would need to bring in my plates as well.
• Jaxson

  Added 2014.12.20

  Strangely enough I drove two blocks up the road to another agency (Sussex at Superstore) and had zero difficulty having my insurance changes made, still without having a void cheque on my person. The agent at Sussex simply looked it up which is something the Kirby agent wouldn't even attempt to do,
• Julia

  Added 2014.05.07

  Great people. Very helpful . Everything I have ever needed for insurance including farm policy.
• Asher

  Added 2014.04.04

  I recently went there again to have some basic information on my plan changed and fully remembered how rude the agents are there. When you walk in, you just stand there until some asks, "Can I help you?" from across a crowded room. I don't go there to just hang out, of course you can help me.
• Jameson

  Added 2013.11.29

  I was told I needed a void cheque and when I assured her that my banking information wasnt changing the agent began going on about some new program and that she "may or may not" be able to process my insurance so I took my papers and plates and left.
• Isabella

  Added 2013.06.02

  Wonderful experience reinsuring my vehicle. A delightful and charming young lady Olivia working there made the transaction seamless ,quick and pleasant . In and out with no hassle , probably the most painless insurance transaction I've ever had .... lovely ......